For purposes of this Policy, "Website" shall mean all aforementioned web-based platforms and pages within the domain of petrotranz.com, and "Websites" shall mean all pages within the domains of petrotranz.com.
The Websites are operated by Petrotranz Inc., with a main office located at Suite 500, 703-6 Ave SW, Calgary, AB T2P 0T9 Canada.
Pursuant to the European Union General Data Protection Regulation (GDPR), we function in the capacity of a "processor" for the services we provide. The scope of applicable data protections and processing for those Services are set forth in contractual agreements covering the relevant data processing.
We may process certain personal information in order to maintain and provide the Services to our Clients, such as names, addresses, email addresses, and other contact information for designated Client representatives or personnel ("Client Relationship Data"). In addition, we may send marketing materials or communications to potential or existing Clients ("Marketing Activities"). For purposes of Client Relationship Data and Marketing Activities, we function as a "data controller" under GDPR.
You may provide your personal information to us when you visit our Sites and express interest in obtaining information from us or in engaging with us. "Personal Information" means any information relating to an identified or identifiable natural person ('data subject'). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
In some cases, we will ask for your consent so that we may process your personal information. However, in certain circumstances, applicable data protection laws allow us to process your personal information without needing to obtain your consent. Those situations might include:
To perform our contractual obligations to you, including our fulfilling orders or requests you have made, contacting you in relation to any issues with your order or use of our Services, or where we need to provide your Personal Data to our service providers related to the provision of the Services.
To comply with laws, regulators, court orders, or other legal obligations, or pursuant to legal process.
To operate our business and provide our Services (other than in performing our contractual obligations to you) for our "legitimate interests" and for the purposes of applicable law, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data. Legitimate interests may include:
The information you provide may include the following:
Visitors who provide information to us about the company for which they work are presumed to have the authority to provide such information.
Registration and Marketing - To use certain portions of our Sites and to access certain requested content and information, a user must first complete registration and request forms. During registration and requests, users are required to provide personal information. This information is used to provide the user with a more personalized online experience, to process requests and orders, to track references and topics of interest and to contact the user about products and services on the Websites for which they have expressed interest. You will only receive communications from us if you have consented to this at the time of registering or through other communications with us. You have the right to ask us not to use your personal data for marketing purposes. If you do not wish to receive such communications, please contact email@example.com.
Information We Automatically Collect - Like most websites, we also automatically collect and store certain anonymous information from visitors on our Sites. This may include the your Internet Protocol ("IP") address or device ID, operating system, browser type, username, the pages of the Sites that you visit, the time spent on those pages, access dates and times, and location data sufficient to understand if certain regional offerings of our products are utilized . We may also collect the Internet address of the site that you visited before accessing the Sites and/or Websites. We use this information to monitor, analyze and administer the Sites and Websites, and to better tailor them to your needs. We also use this information to monitor usage of the Sites and Websites, analyze trends, administer the Sites and Websites, track user movement, personalize the user experience, and gather broad demographic information about our users.
We may also capture "clickstream data" about your Website usage. Clickstream data includes information about your "clicks" or actions on our Websites, such as what you see or click on during your visit and how you interacted with certain features. It can include information about your computer or device, web browser and operating system and settings and may include referrer URL information that is automatically passes to us (that is, information about where the user came from before arriving on our Website, which may include search terms included in the URL string.
To collect this information, we use a variety of technological tools including cookies and click tracking: A cookie is a small data file that is sent from a website and stored on your computer or device. Cookies allow us to recognize your browser when you return to our Sites, to serve certain features, to better understand how you interact with our Sites, and to monitor aggregated usage of our sites.
Most browsers have settings that allow you to block certain types of cookies (such as "third party" cookies) and also allow you to delete cookies. To learn more about browser cookies, including how to manage or delete them, look in the "Tools", "Help", "Settings", "Internet Options" or similar section of your web browser.
For more information about third-party advertisers and how to prevent them from using your information, or to opt out of certain tracking, visit the NAI's consumer website at http://www.networkadvertising.org/choices or http://www.aboutads.info/choices/. If you choose to opt out using these tools, you need to opt out separately for each of your devices and for each web browser (such as Internet Explorer, Firefox or Safari) that you use on each device.
Our web servers do not change the way they respond to your browser when they receive a "do not track" signal.
Petrotranz uses contact and other information voluntarily given by our Sites and Websites users or obtained through Sites and/or Websites tracking to deliver, maintain, develop and monitor the Sites and Websites and services and to enhance user experience on our Sites and/or Websites by personalizing the experience. Information we collect may also be used in the following ways:
Petrotranz may share aggregated demographic information and user data with our partners. This data/information is not linked to any personal information that can identify any individual.
Petrotranz may share your personal information with third parties in the following circumstances:
If you are located outside of Canada, please be aware that your information will be transferred to, processed and stored in Canada. Information you provide may also be accessed by entities around the world and may be stored at a destination outside the European Economic Area (the "EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our third parties, Affiliates and Subsidiaries, partners or service providers.
You have the right to request confirmation from us as to whether or not we are processing your Personal Data in our capacity as a Controller. Where we are processing your Personal Data as a Controller, you also have the right to request access to, modification of, or deletion of such Personal Data. You also have the right in certain circumstances to receive the Personal Data concerning you that you provided to us, to restrict processing of your Personal Data, or to transmit such data to another controller.
To exercise these rights with respect to your Personal Data, please contact us at firstname.lastname@example.org.
If you want to stop receiving future marketing messages and materials, you can do so by clicking the "unsubscribe" link included in our email marketing messages or by contacting us at email@example.com.
We are committed to protecting the security, integrity and confidentiality of the data through the use of a variety of commercially reasonable, industry standard physical, administrative and technical safeguards. This includes, but is not limited to access controls, employee training, industry-standard encryption, firewalls, and server authentication technology to protect data when the Sites are accessed using a supported web browser. We host data in a secure server and cloud-based environment that use firewalls and other industry-standard technology in an effort to prevent interference or access from outside intruders.
The Internet, however, is not perfectly secure and we are not responsible for security incidents not reasonably foreseeable or reasonably within our control.
We require that you maintain the confidentiality of your user names and passwords. If you become aware of any unauthorized use of an account, loss of your account credentials or suspect a security breach, notify us immediately.
Petrotranz retains data for as long as necessary to provide access to the Websites to you or as long as legally permissible in accordance with applicable law, including as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, comply with applicable industry standards, and in accordance with disaster recovery procedures.
We occasionally send customers and users website and service announcement updates. Customers are not able to unsubscribe from service announcements, which contain important information about the services which they have purchased.
We communicate with users via email, postal mail or phone to provide requested services and to make them aware of issues relating to their account.
We do not direct any Sites or Websites to, nor do we knowingly collect any personal information from children under thirteen.
Right to Alert a Supervisory Authority: You may have a right to lodge a complaint with a supervisory authority.
If you have concerns or complaints regarding your data or this Policy, you may have a right to lodge a complaint with a supervisory authority.
Contents copyright Petrotranz Inc. 2008-2020
Petrotranz Inc. is a Calgary based technology company that has created a secure, easy to use, web-based communication and collaboration platform used to automate manual or inefficient processes in the energy industry. The Petrotranz Team consists of members that have significant first hand energy industry expertise as well as members that have extensive experience in building, delivering and supporting world-class commercial software applications and companies.